For Merchants

Finding out more, as a merchant

How can GreenDay help with my business?

GreenDay is a mobile one-stop marketplace that aggregates sustainable products sold by eco-conscious & responsible merchants. Hence, we can help you grow your sales by giving an additional channel to sell your products.

What is the sustainability criteria for joining?

All new merchants should satisfy at least three of the following criteria:

Afterlife

  • biodegradable

  • compostable

  • carbon conscious

Source

  • fair trade/ ethically sourced

  • responsible production

  • locally made/ sourced

  • animal cruelty free

Circularity

  • preloved

  • reusable

  • upcycled/ recycled content

Non toxic

  • certified organic

  • natural based

  • vegan

Plastic Free

  • BPA free

  • PVC free

Packaging

  • frustration free packaging

  • zero plastic packaging

Charity & Social Responsibility

  • charity affiliation

  • socially responsible

What is the process of onboarding?

First, please email us at admin@greendayapp.com or through this website contact form to express your interest. Second, our business team will reach out to verify your business & ensure your products are appropriate for our platform. Third, we will be requesting for more information such as your brand story, product details or any certifications. If all these information is present on your website, you can also direct us to it. Finally, our operations team will assist with the product upload and let you know when it is done.

How does it work after I am onboarded as a merchant?

  • Orders: After your products are visible on GreenDay, our users can make purchases via our mobile app and pay to the platform via Stripe, our payment vendor.

  • Fulfilment/ Delivery: An automated order email with customer's contact & shipping address will be sent to the merchant when an order is placed. The merchant is responsible to fulfil the order based on the order details & deliver to the customer directly.

  • Payments: GreenDay will make payments to merchants within 7 days of receiving the payment from Stripe. Typically, it takes Stripe 1 week to send us the payment. Hence, the merchant will receive payment from GreenDay around 2 weeks after the purchase is made.

  • Inventory Management: As our merchant portal is still being developed by our technology team, we are unable to provide a portal for our merchants to update stock levels at the moment. Hence, we will be updating it for the merchants for the time being. If you have an item that is sold out, please let us know so that we can suspend that product from our marketplace.

Do you sell outside of Singapore?

Currently, we serve both Singapore and Malaysia via our app but our website is only selling to customers in Singapore for the moment. We do have plans to expand in the near future. However, if you see something you like and aren't from Singapore or Malaysia, do drop us an email and we will try our best to make an arrangement for you. 

Do you accept merchants outside of Singapore?

Yes, we do have merchants from Malaysia, India, Australia and several other countries, selling products to our users in Singapore within GreenDay. However, please note that the merchant is responsible for shipping from overseas & has to indicate the appropriate shipping fees inside the marketplace.